A refund and cancellation policy for 1kvoyage needs to be structured differently than a standard e-commerce policy because you are offering a giveaway service rather than selling a physical product or a specific trip ticket outright. The policy must manage expectations regarding payments related to entering a contest (if any), cancellation of the contest itself, and what happens if a winner cannot accept the prize. Here is a proposed Refund and Cancellation Policy for 1kvoyage: Refund and Cancellation Policy This policy outlines the terms under which refunds may be issued or giveaways canceled by 1kvoyage. 1. Entry Fees (If Applicable) 1kvoyage operates primarily through sweepstakes entries, which may or may not require a monetary contribution (e.g., purchasing a product to gain entry, or a direct entry fee). No Refund for Entry: All entry fees, donations made to participate, or purchases made to gain entry into a 1kvoyage giveaway are non-refundable. By entering, you acknowledge that you are purchasing a chance to win a prize, not the prize itself. Voluntary Withdrawal: If you choose to withdraw your entry before the drawing date, you forfeit your entry and any associated entry costs. No refund will be issued. 2. Giveaway Cancellation by 1kvoyage In rare circumstances, 1kvoyage may be required to cancel or modify a giveaway due to unforeseen events, legal restrictions, or other extraordinary circumstances (a "Force Majeure Event"). Notification: We will notify all participants as soon as possible via the email address provided during entry. Refunds: If a giveaway is canceled before the entry period closes and a drawing has occurred, 1kvoyage may offer a full refund of entry fees at its sole discretion, or offer a complimentary entry into a future giveaway of equivalent value. If a giveaway is canceled after the entry period closes, the prize has been awarded, or for reasons beyond our control (e.g., travel bans preventing prize delivery), refunds will generally not be issued as the contest mechanism was completed in good faith. 3. Winner's Inability to Accept Prize (Cancellation by Winner) Once a winner is selected, verified, and accepts the prize, the logistics of the trip are put in motion. Prize Acceptance is Final: Once a winner confirms acceptance and 1kvoyage begins booking the travel arrangements, the prize package is locked in. Winner Cancellation: If the verified winner cancels their trip or is unable to travel on the scheduled dates after booking has commenced: No cash equivalent will be provided. The prize is forfeited and cannot be transferred, exchanged, or refunded. The winner is responsible for any cancellation fees imposed by airlines or hotels. Travel Insurance: We strongly encourage all winners to purchase comprehensive travel insurance independently to cover unexpected cancellations, medical issues, or travel disruptions. 4. Prize Changes and Modifications 1kvoyage reserves the right to substitute a prize of equal or greater value if the advertised prize becomes unavailable due to circumstances beyond our control (e.g., hotel closure, airline route cancellation). This does not constitute grounds for a refund or cancellation of your entry. Contact Us If you have questions about this Refund and Cancellation Policy, please contact us at: Email: support@1kvoyage.com Website: 1kvoyage.com